Withdrawals on RummyCircle

How do I withdraw cash?

To make a withdrawal on RummyCircle, your KYC documents & PAN card must be verified.

To withdraw cash,

• Go to 'Main Menu'
• Click on 'Withdraw Cash'
• Enter your withdrawal amount

You can also go to the Withdrawals page from your wallet as well. Here's how -

Note - To make a withdrawal on RummyCircle, your KYC documents & PAN Card details must be verified. Your PAN Card details must also match with the KYC documents submitted by you.

Once I submit a withdrawal request, how long will it take for me to get my money?

The time depends on the type of Withdrawal Request you place. To understand the exact duration, you can check your Withdrawal History.

What is the minimum & maximum amount that I can withdraw?

You can check this on the Withdrawal Page.

How can I view my Winnings, Promo Cash & Deposit balance?

You can view your Winnings, Promo Cash & Deposit Balance inside the wallet.

Note: Total Balance is the sum of your Winnings, Promo Cash & Deposit Balance

How do I provide the Bank Account details for withdrawal?

• When you place a withdrawal request for the first time, you will be required to provide your Bank A/c Number & IFSC Code. These details will be auto-filled in your subsequent withdrawal requests.Please ensure these details are correct. RummyCircle will not be responsible if you provide incorrect details.
• You can change your Bank A/c Details on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
• Your name on the Bank Account should be the same as on the KYC document submitted to RummyCircle during KYC Verification. RummyCircle will not be responsible if the player's bank rejects the withdrawal in case of a name mismatch.

How do I provide the UPI ID details for withdrawal?

• When you place a withdrawal request, you will see an option to provide your UPI ID. Please ensure that the UPI ID is correct. RummyCircle will not be responsible if you provide incorrect details. Examples of UPI ID: roha78.verma@oksbi, shekhar8739@ibl, 9876543210@ybl
• You can change your UPI ID on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.

Note - The name on your UPI ID should match the name on your KYC documents

Are there any restrictions on placing withdrawals from certain states?

Withdrawals will not be processed to bank accounts based in the states of Assam, Odisha, Telangana, Andhra Pradesh, Nagaland and Sikkim.

What is Winning, Promo Cash & Deposit Balance; how is the balance in each account calculated?

Winnings Balance: All your withdrawable cash winnings get added here.

Promo Cash: All the Cashbacks, Bonus, Instant Cash Offers, Reward Points converted to cash, will be credited as Promo Cash & would be shown as a part of your Total Balance. You can use Promo Cash to play games.

Deposit Balance: The amount that you add to RummyCircle, gets added here. You can check this under 'View Transaction'.

Note: Total Balance is the sum of your Winnings, Promo Cash & Deposit Balance

Let us see some deposit & gameplay examples with the following scenario
Deposit Balance: ₹100
Winnings Balance: ₹400
Total Balance: ₹500

• Example 1: When you make a deposit of ₹50 on RummyCircle.
  The entire deposit is credited to your Deposit Balance. Deposit Account balance would be ₹150 (₹100 + ₹50) Withdrawable Balance remains at ₹400. Total balance would be ₹550
• Example 2: When you play a Points Rummy cash game:Let's say you play a Points Rummy game with a minimum buy-in of ₹80 and win ₹10.
  The ₹10 that you won moves to Winning Balance.
  The ₹80 that was used as buy-in for the Points Rummy game moves to the source i.e Deposit Balance.
  Deposit Balance would be ₹100 ( ₹80 + ₹20)
  Winning Balance would be ₹410
  Total Balance would be ₹510
• Now, let's take a case where you play a Points Rummy game with a minimum buy-in of ₹80 & lose ₹10.
  The buy-in amount of ₹70 left after deducting the lost amount is credited to the source i.e Deposit Balance.
  Deposit Account Balance would be ₹90 (₹20 + ₹70)
  Winning Balance would be ₹400
  Total Balance would be: ₹490
  
• Example 3: When you play a Pool Rummy cash game: Let's say you play a Pool Rummy game with an entry fee of ₹80 and win ₹400.
  The ₹80 used to enter the game will move to the source i.e Deposit Balance & the remaining win amount of ₹320 will move to Winning Balance.
  Deposit Balance would now be ₹100 (₹20 + ₹80)
  Winning Balance would now be ₹720 ( ₹400 + ₹320)
  Total Balance would be ₹820
• Example: 4 When you play a cash Deals Rummy cash game:Let's say you play a Deals Rummy game with an entry fee of ₹300 and win ₹950.
  Since you only had ₹100 in your Deposit Balance, the remaining ₹200 for the entry fee was used from Winning Balance. When you win, the entry fee moves to its original sources: ₹100 goes to Deposit Balance and ₹200 goes to Winning Balance.

After the game:
- Your Deposit Balance will be ₹100 (₹0 + ₹100).
- Your Winning Balance will be ₹1050 (₹200 + ₹200 + ₹650).
- Your Total Balance will be ₹1150 (₹100 + ₹1050)

Disclaimer: The above calculations are for representation purposes only. Applicable service fee will be charged on winnings

Bank Account Withdrawal T&C:

• Mobile Number Verification is mandatory for availing Instant Withdrawals. This can be done in the Profile section under 'My Account'.
• Some withdrawal requests may be flagged for manual review. In these scenarios, you will receive the withdrawn amount credited within 3 working days if all checks are passed. During the review period, your withdrawal will show the status as 'Request Undergoing Checks'.
• IMPS transfers are not accepted at some Cooperative Banks. In such cases, withdrawals will be processed within 3 Bank Working days.
• IMPS transactions sometimes fail if the receiving bank is conducting maintenance or having downtime when the transaction is initiated. If this happens, the withdrawal may go through later or may get reversed.
• To check your Withdrawal Status, you can go to Withdrawal History.
• If the transactions are reversed, your money will be credited back to your RummyCircle account. Downtime periods vary from bank to bank.

Still got questions? Contact our support team

The RummyCircle support team is available 24x7 around the clock to give you the Best Rummy ExperienceTM. Connect with our customer support team using your registered email ID at support@rummycircle.com and share your concern or issue. Our representative will get back to you with a solution shortly.